Privacy Policy

We take your personal information seriously

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information.

We are helping thousands of people daily to view and enjoy the latest movies and tv series. You can use our services in a variety of ways to manage your privacy. For example, you can sign up for a Cinesseum Account if you want to view our content like actual movies or tv series. Across our services, you can adjust your privacy settings to control what we collect.

On behalf of Cinesseum, we undertake to safeguard the privacy of all our customers. We collect only required, basic data on customers/users and the data needed for operations and informing customers in accordance with good business practice and to provide good quality service. We enable our customers to opt out if they want or not to be removed from the mailing list used for the purpose of a marketing campaign. All the data on the users/customers are kept strictly confidential and are available only for employees that find these data necessary for operations. All employees of Cinesseum (and business partners) are responsible for observing the principles of privacy protection.

To help explain things as clearly as possible, we’ve made this Cinesseum Privacy Policy.


We want you to understand the types of information we collect as you use our services

We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which category you are most interested in, or which movie you might like.

When you’re not signed in to a Cinesseum Account, we store the information we collect with our protected database tied to the browser, application, or device you’re using. This helps us do things like maintaining your language preferences across browsing sessions.

When you’re signed in, we also collect information that we store with your Cinesseum Account, which we treat as personal information.

Things you provide to us

When you create a Cinesseum Account, you agree to provide us with personal information that includes your email address, name, surname, and password. We need this information in order to create your Cinesseum Account so you will be able to use our services. After you create a Cinesseum Account you may also choose to add a date of birth, hometown country, current country, favorite movie category, or gender to your account.

Also, by registering Cinesseum Account you agree that you want to receive our emails. If you don’t want to receive our emails you can simply mark the email-checkbox in our registration form. You may also opt-out from our email list by clicking the Unsubscribe link at the bottom of any newsletter or automated email you received from us.

We also collect the content while you browse, watch, type, and look at the pages of our website when using our services. This includes things you’re typing in the search bar, movies you’re watching, categories you’re searching through and trailers you’re picking while searching for the best content for you.

Protection of transaction confidential data. When typing in the payment card data, confidential information is transmitted by means of public network in the protected (cryptic) form using the SSL protocol and PKI system, currently the most- up-to-date technology. The security of data when making a purchase is guaranteed by the payment card processor, Chip Card ad Belgrade, thus the complete process of collection is performed on the Chip Card’s side. The data on the payment card are at no moment available to our system, nor we are keeping them. The only data we do collect is a unique token from your transaction which we are getting from Chip Card after a successful purchase, and we are using it for auto-renewal of your subscription, as well as for cancellation of your subscription.

Information we collect as you use our services

Your location, browsers & devices

We collect information about the location, browsers, and devices you use to access Cinesseum services, which helps us provide features like automatic movie suggestions and choosing the best content for you.

The information we collect includes unique identifiers, browser type, and settings, device type, and settings, operating system, mobile network information including the carrier name. We also collect information about IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

We collect this information when a Cinesseum service on your device contacts our servers — for example when you log in to your Cinesseum Account or click on a specific movie. If you’re using a mobile device with Cinesseum, your device periodically contacts Cinesseum servers to provide information about your device and connection to our services. This information includes things like your device type, the carrier name, and crash reports.

Your activity

We collect information about your activity in our services, which we use to do things like recommending a movie you might like. The activity information we collect may include:

  • Terms you search for
  • Movies you watched
  • Views and interactions with content and ads
  • Purchase activity (by the law we are obliged to keep this data for 3 years)
  • People with whom you communicate or share content
  • Exact watching time (we are using it so you can resume watching from the exact time you left the movie)

You can visit your Cinesseum Account to find and manage personal information that is saved in your account.

Deletion of your personal information

You may delete all your personal information at any time by going to the “My Account” section under your Cinesseum Account. At the bottom of the page, you will see the deletion button. By clicking it, you will delete all your personal information from our servers, except your purchase history, which we must keep by the law.