FAQs

Frequently Asked Questions about the Cinesseum

About Cinesseum

What is Cinesseum?

How Cinesseum works?

Is Cinesseum available from abroad?

What payment methods are supported by Cinesseum?

How much a subscription to Cinesseum costs?

How to buy a movie ticket?

How can I contact you?

Watching movies

How to watch a movie at Cinesseum?

From which devices can I watch movies?

How to turn on a subtitle?

What are available qualities of the movies?

What is the recommended Internet speed for watching movies?

Do I have to have a registered account to watch movies?

How much time do I have to watch a movie from the time I bought the ticket?

Can I watch the movie several times at the price of one ticket?

What happens if I lose my internet connection while watching a movie or my computer shuts down?

How do I connect my phone or laptop to watch movies on TV?

My Account

How to register at Cinesseum?

After registration, is it necessary to confirm my email address?

How can I change my password?

Why do I set my favorite genres for my account?

Can I access my account from different devices at the same time?

How to delete my Cinesseum account?