FAQs

Cinesseum is the SVOD platform, where you can legally watch the latest movies at the same time, or immediately after they are shown in theaters. For one low monthly subscription, you can enjoy the latest movies together with your family and friends from the comfort of your home. That's why we call Cinesseum - The World's First Online Movie Theater.

Cinesseum works on a monthly subscription model. With an active subscription, you can watch all our content without any limits.

Yes. Cinesseum is available from all over the world.

Cinesseum currently supports credit and debit cards such as MasterCard, Maestro, and Visa.

A monthly subscription costs 599 RSD (approx. $5.99). There are no commitments or any extra costs. You can cancel your subscription online at any time.

You can activate the subscription on Cinesseum in just a few clicks. Go to our homepage or any movie page, and click the SUBSCRIBE AND WATCH button. On the next screen, choose your subscription plan and fill in your credit card details (you need to be logged in to your account in order to see this section). After that, click on the 'Complete Order Now' button and that’s it! Note: if your card is protected with 3D secure code, you will see an additional screen where you should type your 3D secure code. Now your subscription is automatically activated and you can enjoy all content on Cinesseum without limits. There are no extra costs or commitments.

You can contact us by contact form on the 'Contact Us' page. Also, you can contact us via chat or through any of the social networks - Facebook, Twitter, or Instagram.

You can easily cancel your subscription by going to the My Account section and on the top of the page click the button BILLING. At the bottom of the page, you will find a link - Cancel My Subscription. Click on it, confirm and your subscription is canceled. There are no cancellation fees – you can start or stop your subscription anytime.

After activating your subscription, all the content on Cinesseum is available to watch without any limits. Just go to the page of the movie you are interested in and click the WATCH NOW button. The player will show up and you can enjoy the movie.

You can watch movies on Cinesseum from any TV, laptop, tablet, or mobile device via Web and Moblie Browser. Supported versions of the browsers include Chrome 60+, Firefox 40+, Safari 5+, IE 11+ as well as Android and iOS versions of the browsers.

When the movie starts, you will see the option to activate any of the available subtitles on the right side of the player. By simply clicking on the desired subtitle, it is activated.

All movies are now available in 3 versions: SD, HD and Full HD. You can change the quality of the movie at any time while watching a movie, by clicking on the option in the player to adjust the quality, which is located on the right side of the player.

The lowest recommended internet speed is 5 mbps.

Yes, you need to have a registered Cinesseum account and active subscription in order to watch movies. However, to activate your subscription, you do not need to verify your account after registration. Verification is required only if you want to receive special offers and news from Cinesseum in your inbox.

It depends on what subscription plan you have chosen. If you chose a monthly subscription plan, you have one month to watch, and if you chose a yearly subscription plan, you have one year to watch, without limits.

As long as you have an active subscription, you do not have any limits on how many times you can watch any piece of content on Cinesseum.

Your account will not be affected at all. Simply come back to the platform once your power is back and continue watching.

There is no need connecting any device to your TV, you can play all movies on Cinesseum directly on your Smart TV. But if you rather prefer connecting your TV with one of your devices, in case you have a Smart TV, you can easily do it via WiFi and simply cast the screen to your TV. If your TV is not Smart, you can connect your device via HDMI cable and enjoy watching movies on a larger screen.

By going to the 'Register' page and filling the required fields, you can easily register your Cinesseum account.

No. You need to confirm your email address only if you want to receive special offers and news from us to your Inbox.

By going to the 'Forgotten Password' page, you can simply enter an email address through which you have registered a Cinesseum account. This email address will provide you with a link to set up a new password. By clicking on the link you can set a new password.

In order to make your Cinesseum experience unique and show you movies that we believe you may like first, you need to define your favorite genres in your account.

No, you can only access your account at the same moment from one device. If you try to access your account from another device, you will be automatically logged out from the first one.

Going to your Cinesseum account, you will find a button to delete your account at the bottom of the page. By simply clicking on this button, the system will ask you to confirm your decision after which your account, along with your data, will be deleted.